On today’s episode of No Brainer, Geoff Livingston and Greg Verdino chat with Steven Freidkin, Founder and CEO of Ntiva. Ntiva offers a full range of IT managed services to growing businesses. It’s no surprise that they’re implementing AI internally and fielding plenty of calls from clients about everything from Microsoft Copilot to more sophisticated AI business use cases driven by proprietary data.
In today’s conversation, we cover everything from why 15 minutes of AI per day will put individual performers ahead of the pack to whether it’s worth paying attention to the hype around artificial general intelligence (AGI.) And we discuss it all through the lens of a tech pro who has hands-on experience implementing AI.
Chapters
- 00:00 Start
- 02:50 Introducing Steven Freidkin, CEO, Ntiva
- 04:10 How Ntiva uses AI internally and with clients
- 10:10 AI hype vs real world action
- 13:20 Is AI-driven productivity a double-edged sword?
- 15:45 Why Steven challenges his team to use ChatGPT 15 minutes every day
- 17:00 What about businesses that aren’t adopting AI yet?
- 19:25 Dispelling the myth that AI is “easy” and “cheap”
- 23:00 Is Microsoft Copilot an AI gateway drug?
- 27:00 Is AI the product or just a feature?
- 33:00 The importance of AI guardrails
- 37:00 What does the AI sector need to do better to drive real business adoption?
- 43:45 Is AGI real, hype, or somewhere in between?
